Privacy Policy
Effective Date: July 20th 2024
Latin America Diamond Exchange S.A. ("Company", "we", "us", or "our") operates Dia.Exchange ("Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services. Please read this policy carefully.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Name, email address, mailing address, phone number, and other contact details.
Date of birth, government-issued identification, and other information required for identity verification.
Bank account details, payment card information, and transaction history.
Non-Personal Data
IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.
Information collected through cookies, web beacons, and other tracking technologies.
How We Use Your Information
We use the information we collect in the following ways
- To provide, operate, and maintain our Site and services.
- To process and manage your account, including verifying your identity and processing transactions.
- To communicate with you, including sending administrative emails, updates, and promotional materials.
- To improve our Site and services by analyzing how you use the Site.
- To enforce our Terms and Conditions and comply with legal obligations.
Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance. - For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). - Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company. - With Your Consent
We may share your information with third parties when we have your consent to do so.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal information.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal information, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions. - Object to Processing: The right to object to our processing of your personal information, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details below.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By submitting your information, you agree to this transfer, storing, or processing.
Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Latin America Diamond Exchange S.A.
Costa del Este Financial Park, Floor 17
Panama City, Panama
Email: legal@latamdx.com